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Icy Collection ♡

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FAQ'S

Are your pieces real gold?

Our gold jewelry is 18k Gold Plated over high quality metals for long lasting shine and durability. While not solid gold, our pieces are tarnish resistant and made to last with proper care.

How should I care for my jewelry?

Avoid exposing pieces to perfumes, lotions, or a lot of moisture. Store them in a cool, dry place, ideally in a jewelry box or pouch. Treat them with care, and they'll stay icy for years!

Do you offer refunds or exchanges?

Due to hygiene, some of our jewelry being custom made, and the nature of jewelry, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery.

When will my order ship?

Orders are processed within 2-4 business days. You will receive a tracking number once your order ships. Please allow additional time during holidays or special promotions.

How long do custom orders take?

Custom orders can take 2-4 weeks for production, as each piece is made specially for you. Once completed, standard shipping takes 3-5 business days. You'll receive tracking info as soon as your ship orders!

  • Dipped In Ice

    Bringing you bold, everyday luxury! Jewelry that turns heads, lasts forever, and makes you feel unstoppable - without breaking the bank.